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Shipping & Returns

 

Orion's Oddities Shipping & Delivery Information

 

General Information

 We offer a variety of shipping options, including Standard, Second Day, Next Day, and Saturday delivery. We do not offer Sunday delivery. We cannot guarantee Monday delivery, as weather conditions sometimes prevent us from shipping over the weekend. Orion's Oddities is not responsible for delivery delays caused by adverse or unpredictable weather conditions.

 Our daily order cutoff is at 1pm EST. Orders placed after this time will be processed as if they were placed on the following day. For instance, if you place an order with next day delivery on Monday before 1pm EST, it will arrive on Tuesday. However, if you place the same order after 1pm EST, it will ship on Tuesday to arrive on the next business day, which is Wednesday.

 This website currently ships to U.S. addresses predominantly, including Alaska and Hawaii. Saturday delivery to these locations may not be available. Please allow up to 7-business days for these shipments. Shipments to an APO/PO address must be sent via Standard Shipping and cannot be guaranteed to arrive by a specific date. These orders may take up to 14 business days.

For delivery to China, Europe, Japan, Hong Kong, or Turkey, please select the respective country’s shipping option.

 Shipping options include:  

  • Standard Shipping will arrive within 3-10 business days.
  • 2nd Day: If you place your order before 1 PM EST on Monday, Tuesday, or Wednesday, your order will ship the same day that it is received to arrive within 2 business days. If you place your order after 1 PM EST, your order will ship the next possible business day. NOTE: Orders placed after 1pm EST on Wednesday may ship out the following Monday for arrival on the following Wednesday.
  • Next Day: If you place your order before 1 PM EST on Monday, Tuesday, Wednesday or Thursday, your order will be shipped the same day for arrival the next day. If you place your order after 1 PM EST, your order will ship the next possible business day. Orders placed after 1pm EST on Thursday will ship out the following Monday for arrival on Tuesday. NOTE: Due to the perishability of our product, we do not ship over the weekends for arrival on Mondays.
  • Saturday Delivery – we are pleased to offer guaranteed Saturday delivery in most areas. Orders must be received by 1 PM EST on Friday in order to arrive the following Saturday.

 

Orion's Oddities Return Policy

 

Returns Policy

Your order is guaranteed to arrive in perfect condition at the specified shipping address provided. If you are not completely satisfied with the quality of your order upon arrival, please contact Customer Care within (30) days of receipt, with a detailed description and photograph(s) evidencing your dissatisfaction, for assistance with a replacement or exchange.

We will either reship the item or replace it with another option of equal or greater value. A replacement or exchange will be shipped within 10 days. Due to the nature of our products, all claims submitted without proper support will not be eligible for reshipment. Orion's Oddities reserves the right to limit replacements. Returns and refunds are not offered.

Our guarantee extends only to correctly addressed orders. Unfortunately, and due to the nature of our products, we cannot guarantee the condition of the package if the carrier must reroute your order. Orion's Oddities cannot be responsible for the condition of orders that are not able to be delivered on the first attempt (or that you may have updated or revised through any customization options with our carriers).

We will ship your order to the shipping address(es) you provide. Please include a street address, and company name, suite or apartment numbers when applicable to ensure proper delivery.

Orion's Oddities is not responsible for failed deliveries when:
1. You provide an incorrect or outdated address;
2. Your recipient is out of town or not available, or
3. You do not provide a corrected/new delivery address within 24 hours of the first delivery attempt.
Shipments that are returned or require rerouting due to incorrect addresses will be subject to additional charges for reshipment and/or relabeling for the carrier.

 

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